FAQs
How do I reserve the team for my wedding?
All wedding inquires are handled via email. Please fill out the contact form with your date, venue information and all services that you are inquiring for. A 50% non-refunable deposit and a signed contract is required to secure your wedding day, in addition to meeting a 6 service minimum.
What if I don’t know how many services I need?
We book our time, our artists, and our supplies based on the information you book with in your contract. We do require a MINIMUM of 6 hair and/or makeup services on all weddings. We can only potentially add services, if time allows, after your contract has been signed. Please keep in mind that booking hair & makeup together counts as two services!
Do you book bridal only appointments?
We do accept elopement and micro-wedding appointments in studio if our schedule allows. Monday-Thursday bride only appointments are always accepted. Weekends are subject to availability. Inquire with us to see if we are available for your special day!
Do you offer discounts for large parties?
We do not offer group rates, as larger bridal parties are more work for our team. However, we do offer a discount when hair and makeup is booked together as well as a discounted bridal package that includes day of coverage as well as a trial. If you are currently serving our country or serving as an educator in the public school system please indicate that when inquiring as we offer special rates for our devoted service men and women as well as our selfless educators!
Can I book a trial before securing my wedding day?
While we do offer appointments outside of wedding bookings, please keep in mind that our bookings operate on a first come-first serve basis. With a limited number of weddings we take on per year, and multiple inquiries for the same day our books fill up quickly!
I am a booked bride/client or wedding planner looking for contact details
Email is the best way to reach us! If you email us over the weekend, we will respond the following Monday or Tuesday. If you need to urgently reach us, shoot us a text at the number listed below. Office hours are Mon-Thurs from 10am-4pm.
Email: hello@luxebylexi.com
Cell: 512.872.0957